FAQ
1 - What products do you sell at Nextgen Zone?
We offer a wide variety of kids' clothing and accessories, including footwear, clothing sets, bodysuits, onesies, baby care tools, and more. Our collection is designed to provide both comfort and style for your little ones.
2 - Do you have clothing for all age groups?
Yes, we cater to 1-3 years of age groups, from newborns to toddlers. Whether you're looking for a baby onesie or stylish clothing sets for your growing child, we have something for everyone.
3 - What sizes do you carry?
Our clothing range includes sizes for babies, toddlers, and young children. Please refer to our size guide on each product page to find the perfect fit for your little one.
4 - Are your products safe for babies?
Absolutely! Safety is our priority, and all our products are made with high-quality, non-toxic materials that are gentle on your baby’s skin.
5 - How do I take care for my kids' clothing from Nextgen Zone?
To keep your children’s clothes looking fresh, please follow the care instructions provided on the product tags. Most of our clothing is machine washable for easy maintenance.
6 - Can I return or exchange an item?
Yes, we offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return or exchange it within 30 days of receiving your order. For more details,please visit our Returns & Exchanges page.
7 - How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order.
8 - Do you offer international shipping?
Currently, we offer shipping within the United States. Stay tuned for updates as we expand our delivery options in the future.
9 - How can I contact customer support?
If you have any questions or need assistance, you can reach out to our customer support team via email at angelinewong98@gmail.com or by using the contact form on our website.
10 - Do you have any discounts or promotions?
No. Currently, there are no discounts. Be sure to sign up for our newsletter emails to receive updates on offers and discounts in the future.